The knowledge and training you need to succeed – right here
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Call Center Training: Sales and Customer Service Training for Call Center Agents
$15.00In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize. -
Introduction to HTML and CSS Coding Part 2: Complex Selectors
$15.00In this course, you will learn how to use commonly used selectors, child selectors, attribute selectors, and pseudo-selectors. -
Selling Smarter
$15.00In this course, you will learn why consultative and customer-focused selling are so important. Youll also learn about the sales cycle, setting goals, ways to increase your average sale, and where to find new clients.
