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Disability Awareness: Working with People with Disabilities
$15.00This course will assist with welcoming people with disabilities into workplaces, learning how to Interact with people with disabilities, identify and overcome barriers in the workplace, use respectful, appropriate, acceptable language in any circumstance, understand appropriate interaction during the hiring and interviewing process, and understand what job accommodation is and how it applies in a workplace. -
Communication Strategies
$15.00This course will teach you all about the various aspects of communication. You will learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness. -
Business Succession Planning: Developing and Maintaining a Succession Plan
$15.00This course will teach you how to develop and maintain a succession plan with the SUCCESS model, which includes developing a system, identifying resources, creating risk assessments, developing action plans, implementing those plans, and evaluating the results. -
Employee Dispute Resolution: Mediation through Peer Review
$15.00In this course, you will learn about the peer review process, which includes a statement being filed, gathering evidence, creating the peer review panel, conducting the peer review hearing, and making a decision. -
Business Writing That Works
$15.00This course will teach you the four Cs of writing: clear, concise, complete, and correct. You will also learn some of the fundamentals of good writing, including word agreement, active and passive voice, sentence construction, punctuation, and spelling. Finally, you will have a chance to apply these skills to real-life situations, such as writing e-mails, memos, and letters. -
The Practical Trainer
$15.00In this course, you will learn what makes a successful trainer and a successful training program. You will also learn about adult learning principles, the learning process, Kolbs experiential learning cycle, and learning styles. Youll even complete an assessment to help you identify your training preferences. Then, you will learn how to apply the learning cycle to assess needs, develop a program outline, choose training methods, design learning sequences, add some fun and games, and launch the program. You will also learn tips for delivering your program and managing difficult participants. -
Accounting Skills for New Supervisors
$15.00In course, you will learn the basics of accounting, including financial terms, generally accepted accounting principles, the accounting cycle, key financial reports, financial analysis tools, and budgeting. -
Risk Management
$15.00In this course, you will learn about the seven Rs and four Ts that traditionally represent the key activities of risk management. This will give you a framework that you can customize for a single project, a department, or an entire company. -
Body Language: Reading Body Language as a Sales Tool
$15.00In this course, you will learn how to interpret personal space, gestures, facial expressions, body movements, and posture. Youll also learn how to send the right message with body language, dress, and personal interactions.