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Developing a Training Needs Analysis
$15.00This course covers all the essential elements of a training needs analysis. The first step is using the ICE method to isolate problems, consult with stakeholders, and evaluate your options. Then, you can bring all of the information together into a training needs analysis that will convince readers to take action. -
Overcoming Objections to Nail the Sale
$15.00In this course, you will learn how to overcome objections, identify buying signals, and close the sale. You will also learn supporting skills, like building credibility, being observant, and communicating well. -
Microsoft Excel 365: Part 1: Getting Started
$15.00In this course you will learn how to get started with Excel Online, describe the basic components of Excel, manage workbooks, and get help in Excel Online. -
Microsoft Word Online: Inserting Objects
$15.00In this course you will learn how to add headers and footers to a document, insert footnotes and end notes, and insert, modify, and format tables.
