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Managing Difficult Conversations
$15.00This course will give you an eight-step process for a difficult conversation, as well as some things to consider when deciding to have the conversation (such as your desired outcome, the time and place, and how to stay safe). Youll also learn how to speak persuasively, ask good questions, and listen actively. -
Developing a Training Needs Analysis
$15.00This course covers all the essential elements of a training needs analysis. The first step is using the ICE method to isolate problems, consult with stakeholders, and evaluate your options. Then, you can bring all of the information together into a training needs analysis that will convince readers to take action. -
Introduction to HTML and CSS Coding Part 2: Performance and Organization
$15.00In this course you will learn about strategy and structure, object-oriented CSS, scalable and modular architecture for CSS, and reusable code. -
Microsoft PowerPoint 365 Part 2: Using Additional Features
$15.00In this course you will learn how to review a presentation, insert links and online video and view a presentation.
