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Transgender Employees: Creating an Inclusive Work Community
$15.00Transgender people are just that: people. As people, they are deserving of just as much respect and consideration as everyone else. This course helps create an awareness of transgender people, transgender people from history, pronouns, safe spaces, inclusion and so much more. -
Call Center Training: Sales and Customer Service Training for Call Center Agents
$15.00In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize. -
Windows 10: May 2019 Update: Troubleshooting, Updates, and Security
$15.00In this course you will learn how to use automatic troubleshooting, use the Windows Update tool, and use updated Windows Security features.
