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Call Center Training: Sales and Customer Service Training for Call Center Agents
$15.00In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize. -
Marketing and Sales
$15.00In this course, you will learn effective, low-cost, and non-cost strategies to improve sales, develop your companys image, and build your bottom line. -
Microsoft Excel 365: Part 2: Analyzing Data with Logical and Lookup Functions
$15.00In this course you will learn how to use text functions, use logical functions, use lookup functions, use date functions, and use financial functions.
