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Call Center Training: Sales and Customer Service Training for Call Center Agents
$15.00In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize. -
Microsoft OneNote Online: Working with Notes, Part One
$15.00In this course you will learn how to use formatting tools, and add images, tables, and other elements to a notebook. -
Building Relationships for Success in Sales
$15.00This course will teach you how to leverage customer-focused selling, identify what influences relationships, expand your communication skills, manage your body language, develop a professional handshake, and grow your network. -
Microsoft Teams: Getting Started
$15.00In this course you will learn how to, describe what Microsoft Teams is all about, use channels and post messages, and get help in Teams. -
Microsoft Sway: Graphics and Design
$15.00In this course you will learn how to work with images, customize image display, and set design options.
