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Transgender Employees: Creating an Inclusive Work Community
$15.00Transgender people are just that: people. As people, they are deserving of just as much respect and consideration as everyone else. This course helps create an awareness of transgender people, transgender people from history, pronouns, safe spaces, inclusion and so much more. -
Trade Shows: Getting the Most Out of Your Trade Show Experience
$15.00You are going to learn about people who attend trade shows and how to interact with them. You are also going to learn about the importance of pre-show promotion and then follow up afterwards. These topics will be explored in great depth as they get broken down into areas such as creating good opening lines and good conversations, targeted promotional giveaways, booth behavior, and prospecting activities. -
Call Center Training: Sales and Customer Service Training for Call Center Agents
$15.00In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize. -
Microsoft Excel 365: Part 2: Analyzing Data with Logical and Lookup Functions
$15.00In this course you will learn how to use text functions, use logical functions, use lookup functions, use date functions, and use financial functions.
