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Business Etiquette: Gaining That Extra Edge
$15.00In this course, youll learn all about business etiquette. First, you will learn tips for meeting new people, which includes a good handshake, knowing how to handle business cards, making small talk, remembering names, and crafting a good first impression. Then, youll learn how to dress for success, dine with confidence, and present yourself well on the phone and via e-mail. -
Managing Difficult Conversations
$15.00This course will give you an eight-step process for a difficult conversation, as well as some things to consider when deciding to have the conversation (such as your desired outcome, the time and place, and how to stay safe). Youll also learn how to speak persuasively, ask good questions, and listen actively. -
Microsoft Word Online: Formatting Text and Paragraphs
$15.00In this course you will learn how to apply character formatting, create lists, control paragraph layout, and apply styles to text. -
Windows 10: May 2019 Update: Troubleshooting, Updates, and Security
$15.00In this course you will learn how to use automatic troubleshooting, use the Windows Update tool, and use updated Windows Security features.
